Delivery
We aim to get your order to you as soon as possible. We at PC-UK.NET will send you an e-mail confirming your order straight away. Goods will normally be despatched within 1-2 working days. Please ensure that all the details that you give us are correct, so that we can carry out our obligation to you effectively. If you need something more urgently, then please E-mail. 2nd Class post can take up to 7 working days to deliver, if you would like to upgrade your postage we have an option to pay 1st class recorded post.
If you have taken advantage of FREE UK Delivery please allow 7 working days before contacting us. We also advise contacting your local postal depot to see if the post man has been but not left a card.
If you have opted for 1st class recorded, we will be able to track the item. Please contact us after 3 working days if your package hasnt arrived.
Where we despatch goods same day if not the next day, you may experience delivery delays by Royal Mail post, we cannot be held responsible for deliveries not arriving on time. Please contact your local delivery office. After 1 week (for free delivery) and 3 days (1st recorded) Please contact us and we will look into the delivery details and take the appropriate action to refund or replace the goods.
What do I do if I dont receive my package?
please take note of the terms and conditions of royal mail claims procedure. You as the "Buyer" can claim against not receiving the goods after 15 days.
We only offer delivery into mainland UK & EU Members
Taxes
All prices are inclusive of VAT at 20%
We accept the following payment methods:
Paypal, Cheque, Postal Order, Credit/Debit Cards.
Payment by Cheque
If you pay by cheque, we will despatch the goods once the cheque has cleared, informing you of the despatch date. To do so, select the offline payment button at the bottom of the check out page. Please make payments to PC-UK.NET
Contact Us
If you have any questions, please do not hesitate to contact us. In the unlikely event you have any problems with products supplied by the companies on this site, we will process the query with the utmost urgency.
Returns and Refund policy
Please see our FAQ & Returns policy
Please see our Information for customers for further details on our terms and conditions.
PRIVACY POLICY
Who we are
In this privacy policy references to “we”, “us” and “our” are to pc-uk.net. References to “our Website” or “the Website” are to www.pc-uk.net
What information we collect and how
The information we collect via the Website may include.
Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
Credit / debit card information is stored and secured using third party SSL/128 bit encryption.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. We do not send random marketing emails to personal email addresses (spam).
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
